Healthcare Enrollment Specialist (Latin America; U.S Hours)

The role

Enrollment Specialists will make outbound calls to U.S. Medicare patients to explain physician-recommended healthcare programs. You will answer questions, obtain verbal consent, and enroll interested patients in the system.

What you will do

• Make 8–15 outbound calls per hour to U.S. Medicare patients
• Educate patients on doctor-recommended RPM and CCM programs
• Answer Medicare-related questions
• Obtain verbal consent and enroll interested patients in our system
• Accurately document call notes and patient information
• Meet daily productivity and enrollment performance targets

Required qualifications

• Prior experience working with U.S. healthcare or Medicare patients
• Strong spoken English skills
• Reliable high-speed internet (minimum 25 Mbps download recommended)
• Quiet, professional home office setup
• Headset with clear microphone
• Ability to work U.S. Eastern or Central Time hours
• Comfortable with consistent outbound calling
• Tech-savvy and experienced with web-based systems
• Reliable, self-motivated, and able to work independently

Benefits

• Paid training provided

Before you apply

• Candidates will be asked to submit a short voice recording (60–90 seconds) reading a provided script

About the company

1bios is a U.S.-based healthcare company providing Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and other virtual care programs to physician practices across the United States.