Healthcare Enrollment Specialist (US based, English Speaking)

The role

Enrollment Specialists reach out to patients via phone to educate them about RPM and CCM programs. You will enroll interested patients by obtaining verbal consent and entering data into the system.

What you will do

• Make 8–15 outbound calls per hour to eligible patients
• Use call scripts to educate patients on RPM and CCM programs
• Enroll interested patients by obtaining verbal consent and entering data
• Maintain accurate records and meet productivity and enrollment goals
• May participate in text and/or email campaigns to patients

Required qualifications

• Speak excellent English
• Able to speak slowly, clearly, and compassionately with elderly patients
• Clear, confident communicator with a warm and friendly demeanor
• Comfortable on the phone for most of your shift
• Tech-savvy and experienced with web-based tools and systems
• Self-motivated, reliable, and able to work independently in a quiet, professional environment
• Ability to start within a few days to a week
• Minimum 20 hours/week commitment
• A quiet, private space for making calls
• Reliable internet and computer setup

Nice to have

• Background in sales, telephone outreach, healthcare, or customer service

Benefits

• Flexible schedule
• Work from home
• Commission pay

Before you apply

• If you're not comfortable spending your working hours making outbound calls, please do not apply

About the company

1bios is a provider of Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and other virtual care solutions. They partner with physician practices and health systems to deliver remote care to patients.