Director, Global Field Sales Operations

The role

You will partner with Sales and Revenue Operations leadership to run the operating rhythm of a global sales organization. You will lead forecasting, pipeline management, planning, and productivity initiatives while building a scalable field operations function.

What you will do

• Partner with Sales leaders to set quarterly priorities and align hiring plans
• Establish consistent global standards for forecast calls, pipeline reviews, and quarterly business reviews
• Develop independent forecasts for each team
• Lead large-deal reviews and turn insights into decisions
• Improve sales productivity through coverage, ramping, and support from solution engineering and Privileged Access specialists
• Lead the use of AI in forecasting and pipeline work
• Run annual planning with Sales Strategy and Planning and Enablement
• Lead and develop a high-performing global field sales operations team

Required qualifications

• 8+ years of experience in sales operations, revenue operations, or sales strategy and operations within B2B software
• 3+ years leading teams
• Deep experience with sales forecasting, pipeline management, sales process, and operating rhythms across multiple segments
• Experience leading annual planning, territory design, quota setting, and in-year adjustments
• Experience supporting sales organizations across multiple regions, including EMEA
• Ability to build trusted relationships with senior Sales leaders
• Experience hiring, developing, and coaching strong sales or revenue operations leaders
• Experience using Salesforce and artificial intelligence (AI) to improve forecasting, pipeline management, or sales productivity

Benefits

• Health benefits
• Dental
• 401k (USA) or RRSP (Canada) matching
• Equity grant / RSU program
• Generous paid time off
• Maternity and parental leave top-up programs
• Free 1Password account
• Paid volunteer days
• Peer-to-peer recognition through Bonusly

Before you apply

• All go-to market roles have an in-person onboarding in Toronto
• Candidates must join live interviews without using AI tools
• Successful applicants will be required to complete a background check

About the company

1Password is a cybersecurity company that builds foundations for a safe, productive digital future. They provide enterprise password management and Unified Access Management to over 180,000 businesses.