Senior Engineering Manager, App Excellence

The role

You will lead the App Excellence domain by setting strategy across desktop, mobile, and browser extension platforms. You will manage other engineering leaders and establish operating mechanisms for reliability, quality, and cross-team dependency management.

What you will do

• Set the strategy and operating model for App Excellence across desktop, mobile, and browser extension teams
• Lead through Engineering Managers, Team Leads, Staff Engineers, and other senior technical leaders
• Establish shared practices for operational health, observability, quality, and release readiness
• Connect customer health signals to prioritization and roadmap decisions
• Drive cross-team planning and trade-offs across platform compatibility, release, build, and CI
• Build partnerships across Engineering, Product, Design, Security, and Release Operations
• Represent App Excellence in organizational and capacity planning
• Hire, coach, and develop managers and senior technical leaders
• Identify systemic risks and create durable mechanisms to improve delivery

Required qualifications

• Significant experience leading software engineering teams
• Experience managing or developing other engineering leaders
• Demonstrated ability to lead across multiple teams, products, or technical domains with shared dependencies
• Experience setting strategy, shaping an operating model, and turning ambiguous problems into clear priorities
• Strong judgment in balancing delivery speed, quality, reliability, and long-term technical health
• Track record of building effective partnerships across Engineering, Product, and Design
• Experience using operational data, customer signals, and delivery metrics to guide decisions
• Excellent written and verbal communication
• People-first leadership approach

Nice to have

• Leading client application, mobile, desktop, browser, platform, or developer infrastructure teams
• Building operational health, observability, reliability, or quality programs
• Managing distributed teams and organizations through periods of growth or change
• Working with release engineering, CI systems, platform vendors, or compatibility programs
• Experience in security, identity, SaaS, or other products where trust and reliability are central

Benefits

• Health benefits
• Dental
• 401k (USA) or RRSP (Canada) matching
• Generous paid time off
• Equity grant
• Incentive programs
• Maternity and parental leave top-up programs
• RSU program for most employees
• Free 1Password account
• Paid volunteer days
• Peer-to-peer recognition through Bonusly

Before you apply

• Must be working from your home country
• Candidates must join live interviews without using AI tools
• Successful applicants will be required to complete a background check

About the company

1Password is a cybersecurity company that builds the foundation for a safe, productive digital future. They provide enterprise password management and Unified Access Management to over 180,000 businesses.