1password

Account Specialist, Growth

Toronto, ON, Remote. Posted 9 days ago

The role

You will help very small business customers and inbound prospects understand how 1Password supports security and productivity. You will manage a high-volume book of business, guide customers through the sales process, and identify expansion opportunities.

What you will do

  • Manage a high-volume portfolio of VSB customers and inbound prospects
  • Maintain a healthy pipeline in Salesforce
  • Meet or exceed monthly and quarterly revenue targets
  • Lead discovery conversations, product demonstrations, and commercial discussions
  • Help customers understand and adopt 1Password
  • Partner with Solutions Engineering, Customer Success, Onboarding, and Legal teams
  • Share customer feedback with Product, Marketing, and Operations teams

Required qualifications

  • Experience in sales, account management, customer success, or a related role
  • Ability to manage a high-volume pipeline and meet sales and activity targets
  • Experience managing the full sales cycle
  • Strong customer discovery, objection-handling, deal-management, and value-based selling skills
  • Clear communication skills
  • Ability to prioritize effectively across inbound leads and existing accounts
  • Experience handling customer inquiries through email, phone, and chat

Nice to have

  • Experience in a Software as a Service (SaaS) environment
  • Familiarity with 1Password, security tools, Salesforce, Gong, Outreach, or similar platforms

Benefits

  • Health benefits
  • Dental
  • RRSP
  • Generous paid time off
  • Equity grant
  • Incentive programs
  • Maternity and parental leave top-up programs
  • Retirement matching program
  • Free 1Password account
  • Paid volunteer days
  • Peer-to-peer recognition through Bonusly

Before you apply

  • All go-to market roles will have an in-person onboarding in Toronto
  • Join live interviews without using AI tools
  • Successful applicants will be required to complete a background check

About the company

1Password builds the foundation for a safe, productive digital future. They provide enterprise password management and Unified Access Management to over 180,000 businesses.