Senior Commercial Deal Desk Analyst

The role

You will build and scale the Commercial Deal Desk capability within Revenue Operations. You will partner with Sales, Finance, Legal, and cross-functional teams on complex commercial decisions and create processes, guidance, and tools.

What you will do

• Partner with Enterprise Account Executives, Sales Managers, Finance, Legal, and Revenue Operations on complex deals
• Advise on deal structure, pricing, terms, discounting, approvals, amendments, renewals, co-terms, ramps, and bundled products
• Review and execute deal submissions in Salesforce CPQ/Revenue Cloud
• Build foundations of the Commercial Deal Desk including intake processes, approval routing, and discount governance
• Create playbooks, training materials, office hours, and practical guidance for sales teams
• Identify opportunities to improve workflows through automation, AI tooling, and CPQ configuration
• Use deal data and KPIs to identify bottlenecks and recommend changes

Required qualifications

• 4+ years of experience in Deal Desk, Revenue Operations, Commercial Finance, or a related function within a B2B SaaS environment
• Hands-on experience with Salesforce CRM and Salesforce CPQ/Revenue Cloud
• Strong understanding of commercial deal structures including ARR, multi-year agreements, amendments, renewals, co-terms, ramps, stub billing, bundled products, and discounting
• Ability to build or improve processes, documentation, approval workflows, and commercial policies
• Sound commercial judgment to balance customer and seller needs with pricing discipline, revenue integrity, and business risk
• Strong cross-functional communication skills

Nice to have

• Experience using artificial intelligence (AI), automation, or workflow tools to reduce manual work and improve the quote-to-cash process

Benefits

• Health benefits
• Dental
• Pension
• Generous paid time off
• Equity grant
• Incentive programs
• Maternity and parental leave top-up programs
• Retirement matching program
• Free 1Password account
• Paid volunteer days
• Peer-to-peer recognition through Bonusly
• Remote-first work environment

Before you apply

• All go-to market roles will have an in-person onboarding in Toronto
• Candidates are asked to join live interviews without using AI tools
• Successful applicants will be required to complete a background check

About the company

1Password builds the foundation for a safe, productive digital future. They provide enterprise password management and Unified Access Management to over 180,000 businesses.