Senior Implementation Consultant (French)

The role

You will lead technical deployment and customer enablement of the 1Password product suite for large enterprise customers. You will own hands-on configuration, rollout, and tailored training to drive product adoption.

What you will do

• Drive technical implementation and deployment of Enterprise Password Manager, SaaS Manager, and Device Trust
• Partner with Project Managers to align on timelines and internal coordination
• Collaborate with Technical Account Managers and Solutions Architects on architectural decisions
• Design deployment strategies and training plans based on customer environments
• Deliver customized virtual training sessions for enterprise administrators and end users
• Serve as a trusted advisor and subject matter expert for customers and internal stakeholders
• Manage escalated situations on complex or sensitive implementations
• Identify and mitigate implementation risks
• Develop implementation playbooks, training curricula, and enablement resources
• Mentor Implementation Managers and junior team members

Required qualifications

• Excellent written and spoken communication skills in English and French
• 6+ years of experience in technical implementation, solutions engineering, customer onboarding, or related B2B SaaS function
• Advanced technical expertise and hands-on experience deploying SaaS products in enterprise environments
• Knowledge of identity providers (IdPs), SSO, SCIM, Active Directory, MDM, device trust, and Zero Trust security frameworks
• Expert-level understanding of business cases for enterprise security, IT operations, and SaaS governance tools
• Ability to manage complex, high-visibility enterprise engagements
• Ability to design and deliver advanced virtual training and enablement programs
• Ability to influence cross-functional leadership
• Strong judgment in identifying and resolving technical issues
• A builder's mindset toward AI
• Experience mentoring and coaching peers and junior team members
• Familiarity with SCIM, AD/LDAP, CLI, SSO, BYOD, MDM, SaaS discovery, and device posture concepts

Nice to have

• Excellent communication in Spanish
• Familiarity with 1Password
• Experience deploying identity and access management, password management, device trust, or SaaS management solutions at enterprise scale

Benefits

• Health benefits
• Dental
• Pension
• Generous paid time off
• Equity grant
• Incentive programs
• Maternity and parental leave top-up programs
• Retirement matching program
• Free 1Password account
• Paid volunteer days
• Peer-to-peer recognition through Bonusly
• Remote-first work environment

Before you apply

• All go-to market roles will have an in-person onboarding in Toronto
• Join live interviews without using AI tools
• Successful applicants will be required to complete a background check

About the company

1Password builds the foundation for a safe, productive digital future through enterprise password management and Unified Access Management. The company serves over 180,000 businesses, including Fortune 100 leaders.