Senior Software Engineer - NEO Reliability

The role

You will own software reliability as a product across the full stack, from web and cloud to embedded. You will build an integrated testing package and triage reliability issues to ensure robot software can be trusted at fleet scale.

What you will do

• Deliver an integrated testing package covering web, cloud, mobile, on-robot services, and embedded layers.
• Own e2e testing from developer tests to robot movement.
• Triage reliability issues and route them to software or hardware teams.
• Set the pace for software reliability best practices across the organization.
• Put real numbers on robot movement, actions, and health.

Required qualifications

• Strong software engineering background with depth in cloud and backend, systems, or embedded.
• Experience building test and reliability infrastructure, or distributed systems at scale like APIs, real time data pipelines, monitoring, and incident management.
• Strong DevOps and Linux skills, including CI/CD and infrastructure as code.
• Fluency in Python plus at least one systems language.
• Strong statistical and probabilistic skills.
• Experience building from zero to one and from one to production.

Nice to have

• SRE practice such as SLOs and error budgets, plus fleet observability and monitoring.
• HIL and on-robot testing, and using simulation as a test target.
• Experience putting numbers to how a physical system behaves, such as motion, sensor, and health telemetry.
• Range across a few adjacent areas such as IoT, HPC, cloud, or embedded.
• Comfort at the boundary between hardware and software and its real time and robotics constraints.

Benefits

• Comprehensive medical, dental, and vision coverage
• Generous paid time off, company holidays, and parental leave
• 401(k) plan with company match (100% on the first 3% of contributions, 50% on the next 2%)
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) options
• Commuter benefits (transit and parking)
• Short-term and long-term disability, and life insurance
• Employee Assistance Program (EAP) for mental health, financial, and personal support
• Onsite snacks and catered lunches

About the company

1x is building humanoid robots that work in the home to handle chores and tasks. They have been working on robotics, AI, and manufacturing since 2014.