Senior Service Architect (Playground / Developer Platform)

Pangyo (Software Dream Center), South Korea, Remote. Posted a month ago

The role

The Senior Service Architect designs the service structure and developer experience for the Developer Platform. This role involves designing the entire developer journey from initial contact to deployment and operating SDK, API, and Developer Portal.

What you will do

Establish service strategies and product directions for the Developer Platform.
Plan Developer Portal, Console, SDK, API, and development support tools.
Design the developer End-to-End Journey and continuously improve Developer Experience.
Define platform policies including SDK/API requirements, Lifecycle, authentication, authorization, and Versioning.
Materialize Product Requirements and collaborate with Engineering to establish implementation directions.
Coordinate requirements and release plans between vehicle, Cloud, and SDK/API systems.
Identify platform improvement tasks and manage priorities based on developer and partner feedback and operational data.

Required qualifications

10+ years of experience in service planning, platform planning, or Product Management.
Experience structuring complex systems and user workflows into Product Requirements.
Understanding of Developer Experience (DX) or platforms for developers.
Experience leading decision-making by coordinating requirements and technical constraints of multiple organizations.
Experience leading the entire Product Lifecycle from service planning to development, launch, operation, and improvement.
Experience collaborating in an Agile/Scrum based product development environment.

Nice to have

Experience planning or operating Developer Platform such as Developer Portal, API Platform, Cloud Console, or Backoffice.
Experience establishing SDK and API design, operation policies, Versioning, authentication/authorization, and usage management policies.
Experience designing SDK/API based Business Models or pricing policies.
Understanding of Android, Android Automotive OS, or IVI Platform.
Understanding of vehicle development or mass production processes and related project experience.
Experience leading decision-making and coordinating requirements in projects involving various organizations.
Experience operating platforms for external Developers or Business Partners.
Experience designing or improving Technical Documentation or Developer Guides.

Before you apply

Interview process includes document screening, 1st interview (video, approx. 1 hour), 2nd interview (in-person or video, approx. 3 hours), and salary negotiation/hiring.
Exclude prohibited information such as resident registration number, family relations, marital status, salary, photo, and physical conditions when submitting application.
Employment may be canceled if false information is found in the application.
Reference checks may be conducted after the interview process with the applicant's consent.
A 3-month probationary period may apply.

About the company

Pleos Playground is a platform that connects various third-party applications and services in a Software Defined Vehicle (SDV) environment. The Developer Platform Team designs and operates SDK, API, Developer Portal, and development environments.