42dot
F&B Operations Manager
Pangyo (Software Dream Center), South Korea, Remote. Posted 3 months ago
The role
The F&B Operations Manager leads F&B service operations and strategy to improve employee experience. This role involves vendor management, data-driven operational improvements, and establishing new service systems.
What you will do
- Establish F&B direction and operational strategies
- Manage core operational metrics including KPI, budget, meal counts, costs, and usage rates
- Analyze cafeteria operations and provide weekly/monthly reporting
- Design service and operational processes for frictionless dining experiences
- Lead selection, contracting, and evaluation of outsourced operators and food suppliers
- Plan and execute vendor selection processes including Open Bidding
- Establish and monitor standards for hygiene, quality, delivery, cost, and SLA
- Analyze data regarding meal counts, costs, inventory, and waste to derive improvement tasks
- Operate inspection and hygiene monitoring systems
- Standardize operational processes and establish SOPs
Required qualifications
- 7+ years of experience in general affairs, corporate welfare, or F&B operations
- Experience in outsourced operator management and vendor communication is required
- Experience in discovering, contracting, and introducing new suppliers/vendors
- Ability to manage settlement, ordering, and receiving processes based on workflow
- Experience in data-based operational improvement
- Observation skills and service mindset for employee satisfaction
Nice to have
- Corporate F&B or Hospitality operations experience
- Understanding of food hygiene such as HACCP
- Digital Transformation and operational automation project experience
- Business English Communication
Before you apply
- Interview process includes document screening, AI screening interview, 1st interview, and 2nd interview
- A 3-month probation period may apply
- Reference checks may be conducted with the candidate's consent after the interview process
- National merit recipients and employment protection targets are preferred
- Persons with disability registration are preferred
About the company
42dot F&B Operations Manager directly operates and improves F&B services experienced by employees to impact Employee Experience.