42dot
Senior Service Architect (Connect)
Pangyo (Software Dream Center), South Korea, Remote. Posted a month ago
The role
The Senior Service Architect designs user experiences and service architectures for next-generation SDV services. This role involves translating autonomous driving and vehicle capabilities into scalable product requirements and service structures.
What you will do
- Design service architectures and user experiences for next-generation SDV services.
- Translate autonomous driving and connected vehicle capabilities into scalable service requirements and feature architectures.
- Define platform policies and service structures for Android-based Car OS platforms.
- Design feature structures, service policies, UX scenarios, and information architecture for IVI services.
- Collaborate with Product Managers, Designers, and Engineers to define implementation-ready service requirements.
- Drive product improvements and service strategies through user insights and data-driven decision making.
Required qualifications
- 8+ years of experience in IT customer service planning, product planning, or service architecture.
- Experience translating complex services and systems into user experiences and product requirements.
- Experience defining service policies, feature specifications, and UX requirements.
- Ability to design scalable service structures while balancing business goals and technical constraints.
- Strong collaboration and stakeholder management skills across cross-functional teams.
Nice to have
- Experience in autonomous driving, mobility, or connected services.
- Understanding of Android OS and automotive platforms.
- Experience improving products and services through data-driven analysis.
- Experience planning services using UX design tools such as Figma.
- Experience designing end-to-end user journeys and cross-domain services.
- Experience collaborating with global teams in English.
Before you apply
- Portfolio is required.
- Interview process includes document screening, 1st interview (video), 2nd interview (in-person or video), and salary negotiation.
- A 3-month probation period may apply.
- Reference checks may be conducted after the interview process with the candidate's consent.
About the company
42dot Connect - Driving Experience team designs next-generation driving experiences and connected vehicle services for Software Defined Vehicles (SDVs).