Technical Quality Manager

The role

The Technical Quality Manager acts as a Quality Owner overseeing the technical quality of 3rd-party apps. This person defines quality standards based on Hyundai Motor requirements and builds development systems that integrate quality from definition to post-launch operation.

What you will do

• Define quality standards and Acceptance Criteria for 3rd-party Apps based on Hyundai Motor quality requirements.
• Build and operate Quality Framework and Quality Gate including function, stability, performance, compatibility, and user experience.
• Review quality results and residual risks of new apps and major updates to judge release suitability.
• Collaborate with Product, Engineering, and partners to derive quality improvement tasks.
• Standardize and continuously improve test strategies, defect management, quality processes, and operation standards.
• Build and advance test automation, CI/CD Quality Gate, and quality monitoring systems.
• Analyze quality metrics and operation data to manage organizational quality levels.
• Lead Root Cause Analysis and recurrence prevention activities for major quality issues.

Required qualifications

• 5+ years of experience in Software Quality, Quality Engineering, QA, or Quality Program Management
• Experience designing and operating quality standards and processes throughout the product development lifecycle
• Experience building quality systems or improving quality levels by collaborating with multiple organizations
• Experience making decisions by analyzing quality issues and release risks based on data
• Understanding of API, SDK, Client-Server Architecture, and Software Delivery Process
• Communication skills to lead quality improvement while collaborating with various stakeholders
• Experience documenting and sharing quality standards, processes, and technical judgments

Nice to have

• Automotive, IVI, Android Automotive OS, or vehicle software quality experience
• App Store, Developer Platform, or 3rd-party App quality certification system operation experience
• Experience defining or negotiating quality standards with OEM or Enterprise customers
• Test Automation, CI/CD Quality Gate, or Observability environment construction experience
• Quality Governance or quality organization building and operation experience
• Experience communicating technical and quality matters in English with global partners

Before you apply

• Interview process includes document screening, 1st interview (video, approx. 1 hour), 2nd interview (in-person or video, approx. 3 hours), and compensation negotiation.
• Do not include prohibited information such as resident registration number, family relations, marital status, salary, photo, physical conditions, or hometown in the application.
• Employment may be canceled if false information is discovered in the application.
• Reference checks may be conducted after the interview process with the applicant's consent.
• A 3-month probation period may apply.

About the company

Pleos Playground is a platform that connects various third-party applications and services in a Software Defined Vehicle (SDV) environment. The Operation Team manages the entire lifecycle of apps to ensure safe and stable release and operation.