Solutions Architect, Enterprise

The role

Solutions Architects partner with customers to design, prototype, and deliver solutions on the Mapbox platform. You will work with customers and account teams to design architectures that turn data, mobility, and mapping into digital experiences.

What you will do

• Partner with Sales to position Mapbox’s technical value and shape opportunities.
• Lead technical discovery to understand customer goals, requirements, and success criteria.
• Design and present scalable architectures using Mapbox SDKs, APIs, and platform services.
• Respond to technical customer requests (RFI/RFQ) with technical documentation and solution proposals.
• Provide technical guidance during the pre-sales cycle via workshops, demos, and PoC/PoV.
• Drive customer success by accelerating time-to-value and supporting adoption and expansion.
• Advocate for customer needs and provide feedback to influence product and engineering direction.
• Stay current on mapping, mobility, and AI technologies.

Required qualifications

• 5+ years in solutions architecture, customer-facing engineering (pre-sales, post-sales), or consulting.
• Native-level Mandarin and English fluency.
• Knowledge of web and mobile technologies (JavaScript, Android, iOS).
• Experience building applications that integrate back-end APIs and front-end SDKs.
• Experience leading technical responses for RFI/RFQ, crafting comprehensive technical proposals.
• Strong business acumen and comfort working autonomously across distributed teams.
• Ability to translate complex requirements into scalable, robust architectures.
• Excellent communication skills with both technical and executive audiences.
• Experience supporting high volumes of customer opportunities and context-switching efficiently.
• Willingness to travel up to 25% for customer meetings, workshops, and industry events.

Nice to have

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field
• Experience of GIS, location intelligence, geospatial data, and mapping
• Experience with major cloud platforms (AWS, Azure, or GCP)
• Experience with AI technologies
• Experience in various industries (e.g. logistics, telecom, weather)

Benefits

• supportive health care
• parental leave
• flexibility for the things that come up in life

About the company

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. It equips organizations with tools to power the navigation of people, packages, and vehicles everywhere.