Lead Product Analyst, Content Supply & Understanding

The role

You will build measurement for content understanding and own analytics for content supply. You will partner with Product Managers on strategy and design experiments for content-related product changes.

What you will do

• Build measurement for content understanding.
• Own analytics for content supply and generate insights on corpus gaps.
• Partner with Product Managers on strategy and roadmap.
• Design and read experiments for content-related product changes.
• Define and maintain KPIs, metric definitions, and dashboards.
• Investigate discontinuities and anomalies in content data.
• Use AI-assisted workflows to speed up analysis and reporting.
• Present findings and recommendations to product, engineering, and executive audiences.
• Set analytical standards and mentor other analysts at the Lead level.

Required qualifications

• 4+ years of experience in product analytics or a closely related role for Senior, or 7+ years for Lead.
• Experience turning ambiguous, loosely defined questions into analysis.
• Experience with opportunity sizing, segmentation, or business and go-to-market analysis.
• Advanced SQL.
• Experience with Python or R for analysis and statistical work.
• Experience with a modern data warehouse such as Databricks.
• Experience with BI tools such as Looker or Tableau.
• Experience building AI into analytics workflows.
• Working knowledge of experimentation: A/B test design, hypothesis testing, and statistical analysis.
• A record of defining a metric, defending it under scrutiny, and revising it.
• Experience partnering with Product Managers and Engineers on strategy, roadmap, and measurement.
• Strong written and verbal communication.

Nice to have

• Experience with content-heavy platforms such as marketplaces, catalogs, publishing, or user-generated content.
• Experience with classification, taxonomy, or metadata systems, or with search and recommendation.
• Experience with experimentation platforms such as Statsig.
• For Lead candidates: experience mentoring analysts and setting measurement standards for a product area.

Benefits

• Scribd Flex (flexible work model)
• Comprehensive health, dental, and vision coverage
• Mental health support and disability coverage
• Generous paid time off, including vacation, sick time, holidays, winter break, volunteer time, and sabbaticals
• Paid parental leave and family support benefits
• Retirement matching and employee equity
• Learning and development programs and professional growth opportunities
• Wellness and home office stipends
• Complimentary access to the Scribd, Inc. suite of products
• Enterprise access to leading AI tools

Before you apply

• Must be currently based in a location where Scribd, Inc. can employ you (specific US, Canada, or Mexico cities listed).

About the company

Scribd, Inc. is on a mission to advance human understanding through products including Scribd, Slideshare, Everand, and Fable.