Tech Lead, Analytics Engineering — Payments, Identity, Trust and Safety

The role

This technical leadership role supports payments, identity, security, and trust and safety systems. You will own canonical data models, KPI semantic layers, and build AI tools on trusted data foundations.

What you will do

• Own canonical data models for payments, billing, and subscriptions in Databricks.
• Own the KPI and semantic layer for payments and identity.
• Own models and metrics for Trust & Safety prevalence and exposure.
• Drive quality, observability, and lineage for data systems.
• Build AI tools on trusted foundations.
• Raise the technical bar and set modeling and metric conventions.
• Mentor analysts and analytics engineers.

Required qualifications

• 8+ years of experience in analytics engineering, data engineering, business intelligence engineering or a related discipline
• Deep, hands-on payments expertise including direct experience with processor data from Stripe, Adyen, Braintree, PayPal, or similar
• Practical experience with identity and authentication data
• Depth in governed, canonical data models and semantic layers
• Advanced SQL
• Production experience with Databricks, AWS, Looker, Airbyte, Fivetran, or comparable platforms
• Experience making data reliable for AI consumption
• Ability to influence senior product and engineering leaders

Nice to have

• Advanced Python and experience building AI agents or LLM-based pipelines
• Experience with trust and safety or integrity measurement
• Experience with local payment methods across LATAM, APAC, or EU markets
• Experience with stored-credential and network compliance frameworks
• Experience with on-call rotations and incident response for production data systems

Benefits

• Scribd Flex (flexible work model)
• Comprehensive health, dental, and vision coverage
• Mental health support and disability coverage
• Generous paid time off including vacation, sick time, holidays, winter break, volunteer time, and sabbaticals
• Paid parental leave and family support benefits
• Retirement matching and employee equity
• Learning and development programs and professional growth opportunities
• Wellness and home office stipends
• Complimentary access to the Scribd, Inc. suite of products
• Enterprise access to leading AI tools

Before you apply

• Employees must have their primary residence in or near specific listed cities in the US, Canada, or Mexico

About the company

Scribd, Inc. is on a mission to advance human understanding through products like Scribd, Slideshare, Everand, and Fable.