Infra / Platform Engineer - Known

The role

You will own core infrastructure and platform systems to power AI-driven matching, voice, and scheduling experiences. You will design and scale cloud infrastructure, data orchestration, and model deployment systems while working with the founding team.

What you will do

• Design and manage cloud infrastructure using AWS and Terraform.
• Establish CI/CD pipelines using GitHub Actions, Docker, and Kubernetes.
• Build and maintain scalable data ingestion and orchestration pipelines.
• Administer and optimize PostgreSQL and analytical warehouse databases.
• Collaborate with AI/ML engineers to deploy and monitor LLM and matching models.
• Implement observability across backend services, data jobs, and model endpoints.
• Drive reliability and scalability across web, mobile, and agentic systems.
• Collaborate cross-functionally to align infrastructure with user and business needs.

Required qualifications

• 4+ years of experience in infrastructure, platform, or data engineering
• Strong proficiency in Python, TypeScript, and scripting (Bash/YAML)
• Deep understanding of cloud architecture (AWS, GCP, or similar) and Infrastructure-as-Code (Terraform, Pulumi, or CloudFormation)
• Solid experience with containerization and orchestration (Docker, Kubernetes, ECS)
• Proven ability to design and operate data pipelines and distributed systems
• Experience with PostgreSQL, data modeling, and schema design
• DevOps fundamentals: observability, cost optimization, and security
• Collaborative mindset, strong ownership, and bias toward shipping working systems fast

Nice to have

• Startup or high-growth environments preferred
• Familiarity with ML/AI workflows (model training, inference, monitoring) and feature stores is a plus
• PostgreSQL ideally with pgvector or embeddings

About the company

Known is building an AI product that blends human connection and advanced AI.