Senior Product Engineer

The role

You will work directly with customers to build new products and improvements. You will own mission-critical projects including customer onboarding and augmenting the voice agent framework across the entire technical stack.

What you will do

• Lead architecture and implementation of our real-time voice processing system
• Design and build scalable, fault-tolerant distributed systems
• Optimize LLM integration for natural, compliance-aware conversations
• Develop internal tools for voice agent monitoring and improvement
• Build customer-facing dashboards and reporting systems
• Partner with customers to translate requirements into technical solutions
• Establish engineering best practices and technical standards
• Drive technical decisions that shape product direction

Required qualifications

• Bachelor's degree in Computer Science or related field
• 2-5 years of production software engineering experience
• Strong background in API design
• Experience with cloud infrastructure (AWS/GCP)
• Excellent problem-solving and architectural thinking
• Strong communication and organizational skills
• Owner's mindset with bias for action
• Lives and breathes product and code quality
• Endless curiosity and learning drive

Nice to have

• Experience with real-time audio processing or WebRTC
• Background in Golang, TypeScript, or React
• Experience with LLM integration and prompt engineering
• DevOps and infrastructure automation experience
• Fintech or financial systems background

Benefits

• Significant equity ownership

About the company

Kato is building an AI-powered servicing platform that automates critical workflows with full compliance. It is founded by a team with deep operating expertise in financial services and software engineering.