Account Executive (SMB)

The role

This Account Executive will own the full sales cycle from prospecting to closing. You will focus on SMB customers with deals around $8K–$25K ACV.

What you will do

• Own your pipeline from first touch through signed contract.
• Prospect aggressively through cold calls, email, referrals, events, and creative outbound.
• Run discovery, product demonstrations, negotiations, and closing.
• Sell directly to owners, operators, and executive stakeholders.
• Multi-thread accounts and keep deals moving.
• Consistently meet and exceed sales targets.
• Bring customer feedback directly into Product and Engineering.
• Help shape our messaging, sales process, hiring bar, and team culture.
• Attend industry events and meet customers in person when it helps win.

Required qualifications

• At least 3 years of professional sales experience, including a quota-carrying B2B software Account Executive role and a track record of meeting or exceeding quota.
• Comfortable generating your own pipeline rather than relying entirely on inbound or SDRs.
• Strong cold calling, discovery, demo, negotiation, and closing skills.
• Competitive and highly accountable for your number.
• Excellent follow-up and pipeline management.
• Comfortable selling to both operators and executives.
• Able to learn a technical product quickly.
• Excited by an early-stage environment where the playbook is still being written.
• Based in New York City and able to work in person from our NYC office.

Nice to have

• experience selling to property managers, multifamily operators, or real estate businesses
• previous BDR/SDR experience
• experience at an early-stage or similarly sized technology company

About the company

Frontdesk is building AI workers that run customer operations across voice, text, email, and chat. They are starting with the property management industry.