Forward Deployed Engineer (AI Solutions) - Atrix

New York City, Remote. Posted 11 months ago

The role

You will partner with enterprise pharma and biotech teams to turn scientific workflows into AI-powered systems. You will act as a technical owner for customer accounts, configuring the Atrix platform and ensuring the accuracy of AI-generated outputs.

What you will do

Configure Atrix templates, pipelines, and AI workflows
Set up and validate customer-approved data sources
Ensure accuracy, reliability, and trust in AI-generated outputs
Drive the full implementation lifecycle from onboarding to iteration
Lead weekly customer calls as the primary technical point of contact
Build quick prototypes and workflow experiments
Translate customer needs into clear product requirements
Triage bugs and partner with engineering to implement fixes
Shape product roadmap with insights from real-world usage
Own business-sense QA and accuracy validation for customer deployments

Required qualifications

2–5 years in forward deployed engineering, software engineering, solutions engineering, technical consulting, ML implementation, data engineering, or adjacent roles
CS degree is required if non-software engineering role held in past
Strong Python experience
Comfortable doing light FE work in React/TS
Ability to write evals and optimize Ai-driven workflows
Ability to translate complex technical ideas to a smart, non-technical scientific audience
Experience working with LLMs, prompt engineering, or AI-native tools (e.g., Claude code, Cursor)
Obsession with accuracy, reliability, and the details that matter in high-stakes workflows
Thrives in customer-facing environments and enjoys owning outcomes

Nice to have

Startup experience strongly preferred
Background in life sciences, healthcare, or real-world data
Data science experience
Work experience at healthcare AI startups or technical consulting firms
Experience deploying AI in regulated or enterprise settings

Benefits

Stipend
Medical (vision, dental, health) insurance coverage
Unlimited PTO

Before you apply

Complete a communication test involving generating customer interaction notes, a sentiment rubric, and LLM usage notes using an AI tool

About the company

Atrix was built to support the mission of those who create and deliver innovations that impact global health. The company aims to change outdated workflows and siloed data in pharmaceutical and med device companies.