Head of AI Deployment

The role

You will lead a team of 4–6 to turn Gryps deployments into measurable value for customers. You will own the post-sale relationship, design data strategies, and manage renewals and expansion.

What you will do

• Manage, coach, and grow a team of 4–6 customer success and implementation professionals.
• Build playbooks, standards, and rituals for consistent delivery.
• Work with customers to find high-value use cases across capital programs.
• Design data strategies for each use case.
• Turn customer outcomes into quantified value stories.
• Serve as trusted advisor and executive sponsor for accounts.
• Lead executive business reviews.
• Represent the customer voice internally to Product and Engineering.
• Own adoption and engagement metrics.
• Own gross and net revenue retention, including renewal forecasting and expansion.

Required qualifications

• 8+ years of construction domain experience.
• Engineering or quantitative background, such as a degree in civil, mechanical, or construction engineering, construction management, or another analytical field.
• Comfort reasoning about data structures, metrics, and systems.
• Executive presence.
• Track record of coaching early-career professionals and building teams.
• Clear, structured communication, written and verbal.
• Experience designing data strategies, or a proven ability to connect business problems to data sources, workflows, and outcomes.
• Commercial ownership and accountability for renewal and expansion revenue.

Nice to have

• Experience at an owner organization, such as a health system, university, airport, public agency, or large real estate owner, managing capital programs from the owner's side.
• Experience implementing or managing construction technology platforms such as Procore, e-Builder, Unifier, Kahua, or enterprise data and AI tools.
• Familiarity with BIM, digital twins, GIS or facilities and asset management data.
• Experience at an early-stage or high-growth software company.

About the company

Gryps is an AI operating system for the architecture, engineering, and construction (AEC) industry. It connects information for institutional owners to manage capital programs, find answers, and automate work.