Partnerships & Community Manager

The role

You will build and run referral programs with 3PLs, logistics providers, agencies, and SaaS companies. You will also manage community presence in Reddit and Slack groups and represent the company at trade shows.

What you will do

• Build and run referral programs with 3PLs, logistics providers, agencies, supply chain consultants and SaaS companies.
• Keep partner records current.
• Connect clients with partners when they need services Endless does not provide.
• Build direct relationships with fractional ops leaders and agencies.
• Build a customer referral program.
• Engage in Reddit, Slack groups and social to keep the company part of conversations.
• Work trade shows from prep to follow-up.

Required qualifications

• 3–10 years of partnerships, community, lifecycle, client services and/or marketing operations experience
• Loves talking to people and remembers names, faces and who needs what
• Takes ownership of relationships
• Knows when to automate and when a personal touch is worth the extra effort
• Organized and process-oriented
• Creative in how to engage partners
• Hands-on to write emails, build campaigns and run the day-to-day

Benefits

• Full benefits package including healthcare and 401k

About the company

Endless Commerce is an AI-powered CommerceOS that helps consumer brands manage omnichannel operations. They serve brands scaling from $5M to $100M+ in revenue.