Care Manager - NeuroNav

The role

Care Managers build relationships with families of adult neurodivergent children to help them access specialized resources. You will create custom client plans and guide families through the California state funded Self-Determination program.

What you will do

• Perform person-centered planning using a special facilitation framework to align client goals to a unique plan.
• Help translate personalized plans into concrete support needs and advocate to local budget authorities.
• Drive the process and guide the client and other partner organizations through project management.
• Search for and assist providers in implementing person-centered plans using proprietary resources.
• Contribute insights from client work into company strategy and initiatives each quarter.

Required qualifications

• Bachelor’s Degree or equivalent work experience
• Social Work or case management experience in the disability or social services field
• Client-facing experience managing multiple relationships at one time
• Excellent written and verbal communication skills
• Must have computer, reliable high-speed internet connection, and a quiet work environment

Nice to have

• Fluent in Spanish and bilingual
• Experience in a performance-based culture with metrics attainment goals
• Experience serving in the developmental disability field
• Experience with Microsoft Office & Google Suite
• Experience in person-centered planning and in the California developmental disability system
• Experience in Case management: 2 years

Benefits

• Remote first — Ability to work from home
• Health, vision and dental insurance
• 401(k)
• 14 Paid Time Off (PTO) days per year
• 7 sick or flex days per year
• Annual company retreat

About the company

Founded at Stanford in 2020, NeuroNav creates personalized care plans and connects neurodivergent clients with virtual Care Navigators to manage benefits.