Robot Delivery Specialist

The role

You will prepare, deploy, retrieve, and maintain delivery robots. You will also transport robots to merchant partners and complete in-person deliveries when necessary.

What you will do

• Prepare and transport robots to partner hubs for operational shifts
• Respond to robot retrieval calls and ensure quick turnaround of out-of-service units
• Charge, clean, and perform visual and basic functional checks on all robots
• Complete hand deliveries to customers when robots can’t finish a route
• Follow structured SOPs using the Field Ops App to track work and report issues
• Communicate regularly with the central ops and hardware teams
• Maintain professionalism and deliver high-quality service to customers and merchant partners
• Support daily robot launch and takedown across shifts
• Ensure robots are charged, clean, and cosmetically sound
• Perform basic mechanical/electrical checks or troubleshooting

Required qualifications

• Valid driver’s license
• Comfortable driving pickup trucks or large vans
• Ability to lift 60+ lbs regularly
• Prior work experience in a hands-on, operational, or logistics role
• Proficient with smartphone apps and mobile communication tools
• Flexible availability for a variety of shifts (including holidays/weekends)

Nice to have

• robot/electrical/equipment familiarity

About the company

Coco is a close-knit, high-energy team driven by collaboration and a shared mission to push technology forward and deliver excellent service.