Engagement Manager, Defense

The role

The Engagement Manager owns end-to-end engagement delivery from pre-POC scoping through production deployment. This person manages customer relationships and runs structured project governance to ensure on-time delivery across active accounts.

What you will do

• Own end-to-end engagement delivery from pre-POC scoping through production deployment.
• Manage customer relationships at every level.
• Run structured project governance including timelines and communication cadences.
• Stabilize first-of-kind deployments by triaging issues with product and engineering.
• Flex across contract coordination, requirements clarification, technical scoping, and escalation management.
• Build repeatable playbooks and document engagement frameworks.
• Surface customer friction to product and engineering teams.
• Partner with Growth on expansion and renewals.

Required qualifications

• 7+ years of experience leading customer engagements, implementations, or deployments in technical, enterprise environments.
• Experience owning white-glove enterprise-delivery at an elite professional services firm or a high-growth SaaS or deep tech company.
• Background in commercial defense or defense technology.
• Familiarity with how primes, Tier 1 suppliers, and defense customers evaluate and procure new technology.
• Technically fluent in discussing software, firmware, or signal processing with engineers.
• Familiarity with AI-enabled technologies.
• Proven ability to lead complex, multi-stakeholder deployments.
• Strong executive presence and communication skills.
• Highly organized and self-directed.
• Current possession of a security clearance, or the ability to obtain one.

Benefits

• Health care plan with 100% premium coverage, including medical, dental, and vision
• 401k with 5% matching
• Paid Time Off (uncapped vacation, plus sick and public holidays)
• Flexible hybrid or remote work arrangement
• Relocation assistance for qualifying employees

Before you apply

• US Citizenship may be required for certain project assignments involving security clearance.

About the company

Code Metal is a leader in automated software engineering that uses formal methods to provide provably correct code. The company is founded in 2023 and serves customers including the U.S. Air Force, L3Harris, RTX, and Toshiba.