Enterprise Field Engineer - Pre-sales - Southeast (Atlanta)

The role

The Field Engineer serves as a technical advisor and champion for customers. You will partner with Sales, Product, Engineering, and Customer Success teams to help customers appreciate the value of CodeRabbit.

What you will do

• Collaborate with Account Executives to understand customer requirements and develop customized technical solutions.
• Translate business objectives into technical requirements and solution designs.
• Drive compelling demos and impactful Proof of Values (PoVs) to effectively showcase the value of the CodeRabbit platform.
• Help in responding to security questionnaires.
• Provide feedback and collaborate cross-functionally with product and engineering teams to address customer issues.
• Stay abreast with industry trends and emerging technologies in AI-powered development tools and platforms.
• Contribute towards improvement of internal tools and documentation of playbooks, guides and best practices.
• Support transition from pre-sales to post-sales to ensure a smooth customer onboarding experience.
• Travel up to 30% for customer meetings, on-site PoVs, and company events.

Required qualifications

• 5+ years of experience in a customer-facing technical role
• 2+ years in a dynamic, fast-paced, startup-like environment
• Experience working with diverse stakeholders, from technical teams to business leaders
• Strong organizational skills and ability to manage multiple customer needs simultaneously
• Strong experience with software development tools and platforms
• Comfortable working with commandline
• Knowledge in cloud platforms (AWS, GCP or Azure)
• Excellent communication and interpersonal skills
• Strong sense of ownership, self-motivation and eagerness to acquire new skills solve new problems
• Willingness to uplevel the knowledge and skills of your peers through mentorship, trainings and shadowing

Nice to have

• Experience in container orchestration platforms (e.g., Kubernetes)
• infrastructure as code (e.g., Terraform)
• CI/CD tools (e.g., Github Actions)

Benefits

• Work on cutting-edge technology with real-world impact
• Collaborative and innovative environment
• Competitive salary, equity, and benefits
• Professional development opportunities

About the company

CodeRabbit is the governance and control layer for agentic software development. The company serves nearly 20,000 customers and supports approximately 300,000 open-source repositories.