Coderabbit

Commercial Field Engineer - Pre-sales

Boston, MA, Remote. Posted 2 months ago

The role

The Field Engineer serves as a technical advisor and champion for customers. You will partner with Sales, Product, Engineering and Customer Success teams to help customers appreciate the value of CodeRabbit.

What you will do

  • Collaborate with Account Executives to understand customer requirements and develop customized technical solutions
  • Drive compelling demos and impactful Proof of Values (PoVs) to effectively showcase the value of the CodeRabbit platform
  • Help in responding to security questionnaires
  • Provide feedback and collaborate cross-functionally with product and engineering teams to address customer issues
  • Stay abreast with industry trends and emerging technologies in AI-powered development tools and platforms
  • Contribute towards improvement of internal tools and documentation of playbooks, guides and best practices
  • Support transition from pre-sales to post-sales to ensure a smooth customer onboarding experience

Required qualifications

  • 2+ years of experience in a customer-facing technical role
  • Passionate and hands on when it comes to helping customers realize success on the CodeRabbit platform
  • Strong organizational skills and ability to manage multiple customer needs simultaneously
  • Working experience with software development tools and platforms
  • Comfortable working with commandline
  • Knowledge in cloud platforms (AWS, GCP or Azure)
  • Excellent communication and interpersonal skills
  • Strong sense of ownership, self-motivation and eagerness to acquire new skills solve new problems
  • Willingness to uplevel the knowledge and skills of your peers through mentorship, trainings and shadowing

Nice to have

  • Experience in container orchestration platforms (e.g., Kubernetes)
  • infrastructure as code (e.g. Terraform)
  • CI/CD tools (e.g. Github Actions)

About the company

CodeRabbit is the governance and control layer for agentic software development. The platform provides independent validation grounded in codebase context and team standards.