Product & Technology Communications Manager

The role

You will develop product and technology communications strategies to support business goals and technical differentiation. You will partner with product, engineering, research, and modeling leaders to translate complex technical work into clear stories.

What you will do

• Develop product and technology communications strategies
• Partner with product, engineering, research, and modeling leaders to craft messaging and narratives
• Lead communications around product launches including messaging frameworks, FAQs, press releases, and executive talking points
• Translate complex technical concepts into content for customers, partners, analysts, and media
• Collaborate with corporate comms to drive proactive storytelling
• Work with marketing to ensure consistency across product marketing, developer content, and external communications
• Support thought leadership for product, research, and modeling executives
• Use qualitative and quantitative insights to refine messaging
• Prepare and support crisis and issues communications related to product, security, or technical incidents

Required qualifications

• 5–7 years of experience in product and technology communications, or technical content
• Exceptional writer with a talent for simplifying complex technical topics
• Experience partnering with product and engineering leaders
• Understand enterprise AI, machine learning, or developer ecosystems
• Highly organized and detail-oriented with strong project management skills
• Comfortable navigating ambiguity and thriving in fast-moving, high-growth environments
• Experience with product launches, technical content development, or developer-focused communications
• Ability to build strong cross-functional relationships

Nice to have

• Experience ideally in AI, enterprise software, or developer-focused environments

Benefits

• Weekly lunch stipend of $75/£75 or equivalent
• Full health and dental benefits, including a separate budget for mental health
• RRSP matching, 401K, Pension Scheme
• 100% Parental Leave top-up for up to 6 months
• Annual enrichment benefits for arts & culture, fitness/wellness, quality time, and workspace improvement
• Education & learning stipend for conferences, courses, and coaching
• 6 weeks of paid vacation
• Budget for traveling to other offices if remote
• Annual company offsite
• Daily lunch program, snacks, and social events for those in office
• Co-working benefit for those not near an office
• $500 home office stipend

Before you apply

• May use AI-enabled tools to screen and assess applicants

About the company

Cohere is a leading security-first enterprise AI company that builds foundation AI models and end-to-end products. It is a global technology company headquartered in Toronto.