Technical Program Manager, AI Delivery

The role

You will manage projects and technical delivery for enterprise-grade software or machine learning solutions. You will communicate across tech organizations, manage program schedules, and coordinate cross-functional dependencies to ensure on-time delivery.

What you will do

• Provide clear, timely, and objective communication across the tech organization, Cohere teams, leadership, and strategic customers.
• Break down complex issues into strategies and drive engineering alignment with product, business, and marketing.
• Create and manage program/project schedules, identify dependencies, manage risks, and drive organizational alignment.
• Ensure on-time delivery and establish checkpoints for status updates.
• Identify and resolve issues and coordinate cross-functional dependencies.
• Prioritize impacts to schedule and product quality.
• Track and report across multiple work-streams with owners in different time-zones.
• Hold leaders and individual contributors accountable to committed deadlines.

Required qualifications

• At least 5 years of experience as an Engineering or Technical Program Manager.
• At least 2 years in customer-facing technical delivery and operations focused on enterprise-grade AI software/solutions.
• Experience working with cross-functional teams to ship technical products, services or solutions to internal or external customers.
• Ability to independently own tracking and reporting across multiple work-streams with owners in different time-zones.

Nice to have

• Knowledge or experience with LLM training or optimization

Benefits

• Weekly lunch stipend of $75/£75 or equivalent
• Full health and dental benefits, including a separate budget for mental health
• RRSP matching, 401K, Pension Scheme
• 100% Parental Leave top-up for up to 6 months
• Annual enrichment benefits for arts & culture, fitness/wellness, quality time, and workspace improvement
• Education & learning stipend for conferences, courses, and coaching
• 6 weeks of paid vacation
• Budget for traveling to other offices if remote
• Annual company offsite
• Daily lunch program, snacks, and social events for those in office
• Co-working benefit for those not near an office
• $500 home office stipend

Before you apply

• May use AI-enabled tools to screen and assess applicants

About the company

Cohere is a security-first enterprise AI company that builds foundation AI models and end-to-end products. It is a global technology company headquartered in Toronto.