Forward Deployed Engineer, Infrastructure Specialist (North America)

The role

You will lead end-to-end deployment of North in private cloud and on-premises environments. You will act as a bridge between the North product and client engineering teams to integrate AI into critical sectors.

What you will do

• Lead end-to-end deployment of North in private cloud and on-premises environments.
• Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices.
• Experiment at a high velocity and with a high level of quality to engage customers.
• Design and implement deployment strategies tailored to client needs.
• Ensure compliance with data privacy and security standards.
• Troubleshoot and resolve deployment-related technical issues.

Required qualifications

• Experience working directly with customers
• Experience deploying enterprise software in private/hybrid cloud environments
• Proven experience administering production Kubernetes clusters
• Expertise with Helm
• Familiarity with DevOps practices
• Familiarity with CI/CD pipelines
• Familiarity with Git for version control
• Strong expertise in cloud infrastructure (Azure, AWS, GCP)
• Strong expertise in networking
• Strong expertise in virtualization
• Ability to execute in fast-paced environments where priorities and objectives are a moving target

Benefits

• Weekly lunch stipend of $75/£75 or equivalent
• Full health and dental benefits
• Separate budget for mental health
• RRSP matching, 401K, Pension Scheme
• 100% Parental Leave top-up for up to 6 months
• Annual enrichment benefits for arts & culture, fitness/wellness, quality time, and workspace improvement
• Education & learning stipend for conferences, courses, and coaching
• 6 weeks of paid vacation
• Budget for traveling to other offices if remote
• Annual company offsite
• Daily lunch program, snacks, and social events for those in office
• Co-working benefit for those not near an office

About the company

Cohere is a security-first enterprise AI company that builds foundation AI models and end-to-end products. North is their AI workspace platform designed for enterprise deployment.