Senior Sales Operations Specialist

The role

This hands-on analyst role supports sales operations, enables revenue growth, and ensures alignment between sales execution and company objectives. The person will partner with sales leadership to define strategies and monitor performance metrics.

What you will do

• Partner with the VP of Sales, Americas, to define and implement sales strategies, forecasts, and performance metrics.
• Streamline sales processes, including pipeline management, CRM optimization, and sales enablement tools.
• Work closely with inside sales, solution architecture, marketing, product, and customer success teams.
• Monitor sales KPIs, conduct data-driven insights, and recommend adjustments to improve conversion rates and revenue attainment.
• Serve as a liaison between sales leadership, FLMs, ICs, and executive teams.

Required qualifications

• 7+ years in a similar role contributing to sales operations, business development and strategy
• Strong analytical mindset
• Proficiency in CRM platforms (e.g., Salesforce)
• Expertise in sales process optimization
• Ability to partner with teams, drive accountability, and navigate high-growth environments
• Executive level communication skills
• Experience creating board level presentation decks & customer engagement materials

Nice to have

• Experience in AI, SaaS, or enterprise software

Benefits

• Weekly lunch stipend of $75/£75 or equivalent in your local currency
• Full health and dental benefits, including a separate budget for mental health
• RRSP matching, 401K, Pension Scheme
• 100% Parental Leave top-up for up to 6 months, for either parent
• Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit
• Education & learning stipend for conferences, courses, and coaching
• 6 weeks of paid vacation (30 working days!)
• Budget for traveling to other offices if you are remote, plus an annual company offsite
• Daily lunch program, snacks, and regular community and social events for those in the office
• Co-working benefit for those not near an office
• $500 home office stipend

Before you apply

• May use AI-enabled tools to screen and assess applicants

About the company

Cohere is a leading security-first enterprise AI company that builds foundation AI models and end-to-end products. It is a global technology company headquartered in Toronto.