Senior Merchant Underwriter

The role

You will perform critical analyses on merchant applications including reviews of licenses, legal opinions, transaction activity, and credit risk. You will hold independent decision making authority for standard applications and serve as a lead advisor for high-risk sectors.

What you will do

• Evaluate merchant applications for legality, Card Scheme Rules, and operational risk appetite.
• Conduct credit reviews to ensure financial stability and chargeback liability coverage.
• Complete refresher reviews of the existing merchant portfolio.
• Perform investigations on Chargeback Spikes, ACH Returns, or other risk indicators.
• Drive process improvement or tooling projects to improve efficiency and scale.
• Lead initiatives to update internal processes and policies for regulatory and scheme adaptation.
• Determine actionable conditions for approval such as reserves, transaction limits, or enhanced monitoring.
• Partner with Compliance, Product, Engineering, and Operations to build scalable Underwriting solutions.

Required qualifications

• 4+ years in fintech, payments, banking, or financial services Underwriting.
• Understanding of payment processing, merchant acquiring, and transaction risk.
• Familiarity with evaluating high regulatory risk business models, such as business related to crypto, remittance, real money gaming, and prediction markets.
• Proven track record meeting SLAs, and performance expectations
• Strong analytical skills with ability to work with data and make evidence-based decisions.
• Excellent communication skills and comfort operating in ambiguous, fast-paced environments.
• Proficiency in spreadsheet software (Excel/Google Sheets) for data modeling, trend analysis, and synthesis of merchant processing data.

Nice to have

• Experience working transaction monitoring systems and case management platforms.
• SQL and business intelligence tools (e.g., Tableau, Looker).
• Background in high-growth payment companies.
• Interest in cryptocurrency and/or blockchain analytics expertise (Chainalysis, Merkle, Elliptic, TRM Labs).
• Bachelor's degree

Benefits

• Strong salary
• Equity
• Comprehensive benefits
• Professional development support
• Health and wellness benefits
• 401(k) savings plan
• Flexible time off

About the company

Coinflow is a payment service provider serving marketplaces, fintechs, remittance providers, gaming platforms, and ecommerce merchants worldwide. The company is headquartered in Chicago, IL.