Solutions Engineer

The role

You will partner with tech-forward companies to build financial products using Column's APIs. You will work cross-functionally to support customer implementations, gather product feedback, and build internal tools and automation.

What you will do

• Support the technical relationship with customers across pre-sales, implementation, onboarding, and support.
• Assist with the implementation and delivery of strategic cross-functional projects.
• Leverage AI to build internal tooling and processes to address operational bottlenecks.
• Collect and organize product feedback and help identify gaps.
• Support the writing of product requirement documents.
• Learn to manage roadmap expectations with the engineering team and customers.
• Perform day-to-day activities consistent with safe and sound business practices and regulatory requirements.
• Help identify, assess, and manage risk by adhering to policies and procedures established by the Bank.

Benefits

• Comprehensive health, dental, and vision plans, including options 100% covered by Column for you and dependents.
• Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses.
• Up to $2,000 (post-tax) monthly rent subsidy for employees living within 2 miles of Column’s office.
• FSA and HSA account options.
• 401k plan, including self-directed brokerage options.
• Flexible time-off policy.
• Sabbatical Program: up to 8 weeks of fully paid leave after 5-year anniversary.
• 100% paid parental leave: 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers.
• Up to $4,500 in annual reimbursements for backup childcare.
• Catered lunches and dinners for SF employees.
• Commuter benefits, including paid transportation to-and-from the office.
• Regular team building events, including annual offsite.

About the company

Column is a bank and a software company built from the ground up, offering technology-forward banking solutions. The founders have scaled companies like Plaid, Square, Meta, Blend, and Affirm.