Column
Growth (Russian speaking)
San Francisco, CA. Posted 15 days ago
The role
You will manage strategic customer relationships and build expansion initiatives for banks in the CIS and Eastern Europe. You will design customer management strategies, processes, and content to help scale the function.
What you will do
- Establish customer-facing strategy, processes, playbooks, systems and best practices.
- Manage all aspects of a customer's relationship from onboarding to expansion.
- Onboard and manage emerging markets bank partners in the CIS and Eastern Europe.
- Build and nurture relationships across various functions within a customer's organization.
- Identify challenges and opportunities for growth and collaborate with stakeholders.
- Share market feedback and trends to inform growth strategy and product roadmap.
- Perform day-to-day activities consistent with regulatory requirements.
Required qualifications
- 5+ years of relevant work experience
- Professional fluency in Russian
- Growth and critical thinking mindset
- Excellent project management
- Persuasive communicator
- Curiosity
- Insatiable hunger for improvement
Nice to have
- Mix of Consulting, Private Equity, Investment Banking, VC or an equivalent role plus operating experience in an early stage company and/or selling a new line of business
- Prior experience in financial services
Benefits
- Comprehensive health, dental, and vision plans
- 100% covered health, dental, and vision for employees and dependents
- Family planning and fertility benefits via Carrot with up to $20,000 reimbursement
- Up to $2,000 monthly post-tax rent subsidy for employees within 2 miles of office
- FSA and HSA account options
- 401k plan with self-directed brokerage options
- Flexible time-off policy
- Sabbatical Program: up to 8 weeks fully paid leave after 5 years
- 100% paid parental leave
- Up to $4,500 annual reimbursement for backup childcare
- Catered lunches and dinners for SF employees
- Commuter benefits
About the company
Column is a bank and a software company built to simplify the banking supply chain for fintech builders and developers.