Senior Operations Manager, Infrastructure

The role

You will automate and scale manual healthcare workflows using code, data, and product intuition. You will design, test, and operationalize automation across the stack while working with Product, Engineering, and customers.

What you will do

• Take full ownership of key verticals or client workflows from discovery to deployment
• Use SQL, APIs, scripts, and LLMs to automate manual claim-related workflows
• Work with Product, Engineering, and Account Management to influence roadmap priorities
• Build dashboards and reporting pipelines to monitor productivity, quality, and financial outcomes
• Identify bottlenecks and automate fixes

Required qualifications

• 3+ years of experience in operations, consulting, or data-heavy roles at a tech company or fast-paced startup
• Strong SQL fluency
• Excellent problem-solving and systems-thinking skills
• Proven ability to manage complex projects end-to-end
• Ability to work autonomously in ambiguous, fast-changing environments

Nice to have

• Experience in healthcare operations, claims, or billing systems
• Experience building or integrating workflows via APIs, Python, or web automation tools (Zapier, Retool, custom scripts, etc.)
• Built with LLMs, SQL apps or experience with data pipelines

About the company

Commure is building the AI Operating System for healthcare. The platform includes Ambient AI, intelligent Agents, and autonomous RCM processing.