Sales Strategy & Operations, Agents

The role

You will own sales numbers, coaching, and strategy to make the sales team measurably better. You will manage pipeline, forecasting, territory design, and sales enablement for the Call Center Agents product.

What you will do

• Partner with call center leadership on go-to-market strategy.
• Lead territory design, target setting, and quota allocation.
• Model capacity and hiring plans.
• Help design and administer sales comp and SPIFs.
• Build performance scorecards for every seller.
• Diagnose deal loss reasons using CRM data and call recordings.
• Run regular 1:1 performance reviews with reps and managers.
• Own sales enablement, onboarding, and ongoing training.
• Build and maintain pitch scripts, demo guides, and battlecards.
• Own CRM hygiene, deal stage definitions, and KPI definitions.

Required qualifications

• 4+ years in sales strategy and operations, revenue operations, or GTM strategy at a high-growth tech company.
• Experience running forecasting, pipeline reviews, business reviews, target setting, and territory or quota planning.
• Experience working directly with sellers.
• Experience building and delivering trainings, onboarding, or enablement programs.
• Advanced Excel or Sheets skills.
• Ability to build models from scratch.
• Hands-on with Salesforce or HubSpot, including reports and dashboards.
• Clear, concise writer and communicator.

Nice to have

• Consulting, banking, or chief-of-staff experience
• SQL

About the company

Commure is building the AI Operating System for healthcare. The platform includes Ambient AI, intelligent Agents, and autonomous RCM processing billions in claims.