Commure

Sales Engineer, Ambient AI

United States, Remote. Posted 2 months ago

The role

You will own technical pilots for the Commure Ambient AI platform from scoping to contract signing. You will partner with Account Executives to implement EHR integrations and advanced AI features for healthcare practices.

What you will do

  • Lead technical scoping calls for pilots with providers and decision makers.
  • Build EHR integrations using browser automation, DOM injection, and API paths.
  • Configure and deploy advanced AI features like ICD coding and Patient 360.
  • Translate specialty requirements into template requests for engineering.
  • Triage in-pilot requests within a 24-hour SLA.
  • Maintain pilot status and usage in Salesforce.
  • Support the sales team with technical questions and RFPs.
  • Hand off customers to implementation with documented integrations and templates.
  • Escalate integration and product findings to Engineering.
  • Build tooling and playbooks to help future SEs ramp.

Required qualifications

  • 3–7 years in sales engineering, solutions engineering, implementation, or healthcare IT.
  • Hands-on experience with at least one ambulatory EHR (athenahealth, eClinicalWorks, AdvancedMD, NextGen, ModMed, Practice Fusion, WebPT).
  • Comfort reading and debugging an integration: browser automation, DOM, REST APIs, JSON schemas, HL7/FHIR.
  • Ability to use SQL and internal tooling to debug note delivery.
  • Ability to explain ambient AI functionality to physicians or technical teams in plain language.
  • Strong organization to juggle multiple pilots across multiple EHRs.
  • Healthcare fluency: clinical documentation, specialty workflows, HIPAA, and security questionnaires (SOC 2, HITRUST).
  • Strong sense of ownership.

Nice to have

  • Epic, Cerner, or Meditech Expanse experience

Benefits

  • Live pilots from your first weeks
  • Work at the frontier with LLM-generated notes, codes, and orders
  • Close working relationship with Product and Engineering
  • Documented SLAs, a written playbook, and a team that helps you ramp
  • A clear path into Forward Deployed Engineering, enterprise Sales Engineering, or Product
  • Competitive compensation and benefits

About the company

Commure is building the AI Operating System for healthcare. Their platform includes Ambient AI, intelligent Agents, and autonomous RCM integrated with 60+ EHRs.