Senior Software Engineer, Voice Agents

The role

You will design and build backend services in Python to power real-time AI voice agents. This includes architecting low-latency pipelines and leading integrations with healthcare systems.

What you will do

• Design and build backend services in Python for real-time voice agents
• Architect low-latency pipelines connecting telephony, ASR, LLMs, and TTS
• Lead integrations with healthcare systems like Epic, Cerner, and athena
• Drive design decisions on APIs, data models, and event-driven workflows
• Mentor other engineers on the team
• Partner with AI, product, and operations to ship features
• Set the bar for latency, reliability, observability, and release readiness

Required qualifications

• 4+ years of backend software experience, primarily in Python
• Track record of designing and shipping production services, APIs, and data models
• Intuition for how people interact with automated assistants through voice and text
• Deep experience with async, event-driven, or real-time systems
• Strong fundamentals in testing, LLM evaluation, observability, and reliability
• Patient-centered mindset
• Bias for action, an ownership mindset, and the judgment to know when to move fast and when to slow down

About the company

Commure is building the AI Operating System for healthcare. Their platform includes Ambient AI, intelligent Agents, and autonomous RCM processing.