Senior Operations Manager, Rules & Automation

The role

You will define critical business processes by working across Product, Engineering, Operations, Sales, and Account Management. You will build scalable infrastructure and own operational metrics to improve efficiency and profitability.

What you will do

• Build out scalable infrastructure to improve operational efficiencies
• Contribute to the design and implementation of systems and processes for scalability
• Solve complex, ambiguous business problems
• Drive and own operational metrics including productivity, quality, and scalability
• Engage in cross-functional collaboration with Product, Engineering, and Account Management teams
• Drive the entire project management process for onboarding and metric improvement

Required qualifications

• 3+ years of experience in software or data engineering, consulting, investment banking, or operations at a fast-paced SaaS tech company
• B. S. or M.S. in a quantitative field, such as Statistics, Applied Mathematics, Engineering, Computer Science, or Data Science from a top 20 university
• Advanced in SQL and Python
• Experience driving results as an IC and working with technical teams to drive scalable architecture
• Ability to drive the entire project management process
• Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success
• Comfort in Chaos: comfortable working in an autonomous environment, can expertly prioritize and identify blockers
• Entrepreneurial self-starter

Nice to have

• experience with Retool, API & Web Scraping

About the company

Commure is building the AI Operating System for healthcare. The platform includes Ambient AI, intelligent Agents, and autonomous RCM integrated with 60+ EHRs.