Customer Value Engineer

The role

You will own valuable accounts after rollout to ensure customers get maximum value. You will drive adoption on sites, build ROI models, and identify expansion opportunities.

What you will do

• Act as the main point of contact and trusted partner for customers after rollout
• Build relationships to turn projects into long-term strategic partnerships
• Onboard teams across construction sites and business units
• Build ROI models and lead strategic QBRs to prove monetary value
• Identify expansion opportunities and build value cases
• Draft and negotiate contracts together with AEs
• Bring customer feedback from the field to the FDE and product team

Required qualifications

• 1-3 years of experience in Customer Success, Account or Project Management, or Consulting
• Experience managing complex accounts with multi-layered hierarchies
• Experience with structured onboarding plans across multiple stakeholders
• Experience driving alignment and adoption across multiple branches
• Ability to read and map an ERP integration and assess feasibility
• Native level German
• Fluent English

Nice to have

• Initial experience with Construction Tech, Supply Chain or Logistics SaaS
• Early-stage startup experience (<50 employees) where you built processes from scratch

Benefits

• Equity options
• Competitive salary
• Direct mentoring from Co-founder & CEO
• Access to engineering mentors through Google Ventures and 20VC
• Early access to latest LLMs and SDKs
• AI productivity tools
• Top-notch hardware
• Dedicated development budget for certificates and conferences
• Relocation support for move to Munich
• Daily dinner options with the team
• Wellpass subscription
• Yearly offsites

About the company

comstruct is building the agentic workforce for European construction. The company secured a €12.5M seed financing round from 20VC and Google Ventures.