Customer Strategist (Cleared)

The role

This role involves strategy, sales, and relationship management. You will build and deploy software to mission users and work with engineers to develop new features.

What you will do

• Go onsite to work with customers on scoping, product feedback, trainings, data analysis, presentations, and user support
• Build and deliver demos to new customers
• Drive increased revenue through new opportunities for expansion
• Develop and grow relationships with executive-level stakeholders
• Embody the voice of the user to drive the product roadmap
• Identify opportunities to scale customer and contract operations
• Contribute to company strategy and culture

Required qualifications

• Active DoD Secret clearance or higher required at time of hire
• US citizenship required
• 2–5 years of experience embedding in technical customer workflows, understanding customer data, and driving new product features
• A bias for action and distinct aptitude for problem solving in ambiguous environments
• Technical fluency, competency, and curiosity
• Ability to travel up to 50% domestically and OCONUS
• Strong written and verbal communication skills

Nice to have

• Active TS or TS/SCI clearance
• Experience working in defense, intelligence, or national security environments
• Experience at an early-stage startup or in fast-moving, ambiguous environments
• Existing relationships with DoD or civil agency stakeholders

Benefits

• Competitive salary
• Equity upside with annual merit refreshes

Before you apply

• Active DoD Secret clearance or higher required at time of hire
• US citizenship required
• Unable to consider green card holders or sponsor visas

About the company

ConductorAI is an equal opportunity employer.