Solution Consultant

NYC Office. Posted 18 days ago

The role

Solution Consultants lead customer implementations from kick-off to go-live. You will work with a delivery team to translate business challenges into AI deployments for CPG brands.

What you will do

Own the full implementation lifecycle for new enterprise customers
Manage detailed project plans, timelines, and workstreams across multiple concurrent deployments
Configure and customize the Confido platform to match customer workflows and data structures
Drive customer-side stakeholder alignment
Deliver training programs, documentation, and onboarding materials
Run live onboarding sessions and workshops
Track and optimize time-to-value across implementations
Apply and refine the implementation playbook
Maintain implementation KPIs and reporting
Partner with Sales on pre-sales scoping calls and provide feedback to Product

Required qualifications

3+ years of experience managing enterprise software implementations, system deployments, or complex client onboarding
Proven ability to manage multiple simultaneous projects with competing priorities, stakeholders, and timelines
Strong project management skills
Technical curiosity and comfort digging into data, configuring software, and troubleshooting
Builder mindset
Excited to be in our NYC headquarters 5 days a week

Nice to have

Experience working with CPG, retail, or supply chain customers

Benefits

Equity
Fully paid health coverage through Aetna
Top-tier dental and vision coverage through Guardian
Carrot Fertility Pro
12 weeks of paid parental leave
Unlimited PTO
Regular 4-day holiday weekends
401(k) through Vestwell
Paid relocation support
Fully equipped workspace including laptop, monitor, keyboard, and $200 stipend
Catered Friday lunches
Team dinners and unlimited coffee + snacks

About the company

Confido is the AI operating system that runs cash application, deductions, trade and planning in one place for CPG brands. They are trusted by 250+ brands managing $30B+ in revenue.