Confido

DevOps Engineer

NYC Office. Posted 20 days ago

The role

You will own and improve production infrastructure on AWS and manage infrastructure as code. You will build CI/CD pipelines, expand observability, and investigate production incidents to support product engineers.

What you will do

  • Own and improve production infrastructure on AWS, including Kubernetes, PostgreSQL, S3, networking, IAM, and load balancing.
  • Manage infrastructure as code in Terraform.
  • Build and maintain CI/CD pipelines in GitHub Actions for Rails, Python, and TypeScript services.
  • Expand observability across services with OpenTelemetry, Prometheus, and Grafana.
  • Investigate production incidents and find root causes.
  • Make deployments safer with automated checks, progressive rollouts, and rollback paths.
  • Partner with product engineers on local development, test environments, and release workflows.
  • Track capacity, reliability, and cloud spend.
  • Help define incident response, backup, disaster recovery, and business continuity practices.
  • Join a shared on-call rotation.

Required qualifications

  • 3+ Years of experience building and operating production infrastructure for a software product
  • Strong AWS experience, including a working understanding of networking, compute, storage, databases, and IAM
  • Experience running containerized workloads on Kubernetes
  • Infrastructure-as-code experience (Terraform, Pulumi, or similar)
  • Experience building and maintaining CI/CD pipelines
  • Solid instincts for observability, incident investigation, and root-cause analysis
  • Ability to automate operational work in Python, shell, or another language
  • Strong security judgment
  • The ability to turn messy operational problems into simple, maintainable solutions
  • Clear, concise written and verbal communication

Nice to have

  • Experience supporting SOC 2 or similar compliance programs
  • Experience with systems that handle financial, payments, or other sensitive data
  • Experience at an early-stage, high-growth B2B SaaS company

Benefits

  • Equity
  • Fully paid health coverage through Aetna
  • Top-tier dental and vision coverage through Guardian
  • Carrot Fertility Pro
  • 12 weeks of paid parental leave
  • Unlimited PTO
  • Regular 4-day holiday weekends
  • 401(k) through Vestwell
  • Paid relocation support
  • Fully equipped workspace from day one
  • $200 stipend to personalize setup
  • Catered Friday lunches, team dinners, and unlimited coffee + snacks

About the company

Confido is the AI operating system that runs cash application, deductions, trade and planning in one place for CPG brands. They are trusted by 250+ brands managing $30B+ in revenue.

DevOps Engineer at Confido | JobZoey