Confido
DevOps Engineer
NYC Office. Posted 20 days ago
The role
You will own and improve production infrastructure on AWS and manage infrastructure as code. You will build CI/CD pipelines, expand observability, and investigate production incidents to support product engineers.
What you will do
- Own and improve production infrastructure on AWS, including Kubernetes, PostgreSQL, S3, networking, IAM, and load balancing.
- Manage infrastructure as code in Terraform.
- Build and maintain CI/CD pipelines in GitHub Actions for Rails, Python, and TypeScript services.
- Expand observability across services with OpenTelemetry, Prometheus, and Grafana.
- Investigate production incidents and find root causes.
- Make deployments safer with automated checks, progressive rollouts, and rollback paths.
- Partner with product engineers on local development, test environments, and release workflows.
- Track capacity, reliability, and cloud spend.
- Help define incident response, backup, disaster recovery, and business continuity practices.
- Join a shared on-call rotation.
Required qualifications
- 3+ Years of experience building and operating production infrastructure for a software product
- Strong AWS experience, including a working understanding of networking, compute, storage, databases, and IAM
- Experience running containerized workloads on Kubernetes
- Infrastructure-as-code experience (Terraform, Pulumi, or similar)
- Experience building and maintaining CI/CD pipelines
- Solid instincts for observability, incident investigation, and root-cause analysis
- Ability to automate operational work in Python, shell, or another language
- Strong security judgment
- The ability to turn messy operational problems into simple, maintainable solutions
- Clear, concise written and verbal communication
Nice to have
- Experience supporting SOC 2 or similar compliance programs
- Experience with systems that handle financial, payments, or other sensitive data
- Experience at an early-stage, high-growth B2B SaaS company
Benefits
- Equity
- Fully paid health coverage through Aetna
- Top-tier dental and vision coverage through Guardian
- Carrot Fertility Pro
- 12 weeks of paid parental leave
- Unlimited PTO
- Regular 4-day holiday weekends
- 401(k) through Vestwell
- Paid relocation support
- Fully equipped workspace from day one
- $200 stipend to personalize setup
- Catered Friday lunches, team dinners, and unlimited coffee + snacks
About the company
Confido is the AI operating system that runs cash application, deductions, trade and planning in one place for CPG brands. They are trusted by 250+ brands managing $30B+ in revenue.