Confido

Applied AI/ML Engineer

NYC Office. Posted 3 months ago

The role

You will build the core AI behind Confido by owning AI problems end to end. This includes research, prototyping, production, and evaluation across document understanding, forecasting, and agentic workflows.

What you will do

  • Build LLM systems that turn complex, inconsistent financial documents into clean, typed, validated data
  • Design agentic workflows that retrieve and reason over fragmented enterprise systems
  • Build and improve demand forecasting across thousands of intermittent series
  • Wrangle messy, real-world data including baselining, outlier and anomaly detection, entity reconciliation, and ingestion
  • Own how success is measured through eval datasets, benchmarks, and monitoring

Required qualifications

  • 3+ years of applied AI / ML, with systems you've taken to production
  • Depth in at least one, and working fluency across several, of: time-series / forecasting and statistical modeling; LLM and agentic systems; large-scale messy-data engineering
  • Build evaluation and monitoring as a matter of course
  • Strong product sense
  • Masters degree in STEM

Nice to have

  • Demand forecasting / time-series (Prophet, ARIMA-family, gradient-boosted)
  • Agentic workflows, RAG, or retrieval systems in production
  • Document understanding / information extraction from unstructured sources
  • Startup experience or comfort in fast-moving environments

Benefits

  • Equity
  • Fully paid health coverage through Aetna
  • Top-tier dental and vision coverage through Guardian
  • Carrot Fertility Pro
  • 12 weeks of paid parental leave
  • Unlimited PTO
  • Regular 4-day holiday weekends
  • 401(k) through Vestwell
  • Paid relocation support
  • Fully equipped workspace from day one
  • $200 stipend to personalize your setup
  • Catered Friday lunches, team dinners, and unlimited coffee + snacks

About the company

Confido is the AI operating system that runs cash application, deductions, trade and planning in one place for CPG brands. They are trusted by 250+ brands managing $30B+ in revenue.