Implementation Manager, Demand & Supply Planning

The role

You will lead end to end customer implementations for demand and supply planning modules. You will translate customer planning workflows into the Confido platform and manage data, configuration, and training.

What you will do

• Lead customer implementations end to end for demand and supply planning modules
• Work with customer demand planning teams to set up forecasting processes
• Work with customer supply planning teams to configure the platform for inventory and production
• Gather and validate customer data
• Manage implementation timelines, action items, and open questions
• Train customer users on planning workflows
• Feed implementation learnings back to product and engineering

Required qualifications

• 6+ years of hands-on planning experience at CPG brands
• Meaningful time spent in both demand planning and supply planning
• Experience in a make-to-stock environment
• Direct responsibility for areas like forecasting, inventory planning, replenishment, production planning, or S&OP
• Strong understanding of how sales, TPM, demand and supply plans connect
• Organized and detail-oriented
• Comfortable working with data, spreadsheets, and planning systems
• Willingness to work at our NYC Headquarters 5 days a week

Nice to have

• Prior software implementation experience
• Experience in using planning software

Benefits

• Equity
• Fully paid health coverage through Aetna
• Top-tier dental and vision coverage through Guardian
• Carrot Fertility Pro
• 12 weeks of paid parental leave
• Unlimited PTO
• Regular 4-day holiday weekends
• 401(k) through Vestwell
• Paid relocation support
• Fully equipped workspace including laptop, monitor, keyboard, and $200 stipend
• Catered Friday lunches
• Team dinners and unlimited coffee + snacks

About the company

Confido is the AI operating system that runs cash application, deductions, trade and planning in one place for CPG brands. They are trusted by 250+ brands managing $30B+ in revenue.