Product Manager: Customer Onboarding Experience

The role

You will own the end-to-end integration journey for customers and SIs. You will manage SDKs, UI libraries, integration patterns, tracking, and data flows to reduce time-to-value.

What you will do

• Define and drive a roadmap that reduces integration time, defects, and escalations.
• Improve integration correctness for key tracking flows.
• Build and evolve validation and debugging tooling.
• Define support and capability boundaries to reduce escalations.
• Partner with Engineering, Solutions/CS, and other Product teams.
• Define and report a CDX+CDI KPI stack and drive continuous improvement.

Required qualifications

• 3+ years of product management experience shipping developer-facing or integration-heavy products.
• Demonstrated ability to reduce time-to-value or integration complexity in a B2B SaaS environment.
• Technical fluency to reason about event flows, browser/web constraints, attribution, versioning, breaking changes, and rollout risk.
• Track record of strong cross-functional collaboration.
• Comfort defining metrics and making decisions with imperfect data.
• Experience building and reporting product health dashboards.
• Strong written communication.

Benefits

• Unlimited vacation time
• Competitive compensation package including stock options
• Fully remote team
• Work from home stipend
• Apple laptops provided
• Training and development budget
• Maternity & Paternity leave for qualified employees
• Company sponsored US health coverage (100% paid for employee)

About the company

Constructor is a U.S. based company that provides a platform for search and discovery in ecommerce. The engine is built for extreme scale and powers over 1 billion queries every day.