Robotics Field Service Technician [IN]

The role

This person will support robotic unloading systems in warehouse environments. They will operate robotic systems, provide on-site technical support, and maintain communication with customers.

What you will do

• Troubleshoot, repair, and upgrade robotic systems
• Troubleshoot electro-mechanical issues in real time
• Diagnose and repair mechanical, electrical, and pneumatic faults
• Read and understand schematics, troubleshooting guides, and other documents
• Support equipment upgrades and modifications
• Perform preventative maintenance
• Track and share maintenance records
• Replace worn or failed components
• Perform calibrations and daily readiness checks
• Document activities, repairs, and system performance through field reports and Jira tickets

Required qualifications

• Associate’s Degree in Mechatronics, Electrical Engineering Technology, Mechanical Engineering Technology, Robotics or related technical field
• 2+ years of experience in Robotics or Field Service
• Ability to work independently in fast-paced environments
• Physically able to lift up to 50 lbs, stand and walk for 8-10 hours, and maneuver in and around equipment including tight spaces
• Willing to work in a warehouse environment that may not be climate controlled
• Flexible on shift coverage, including occasional overtime and on-call support as required
• Valid driver's license
• Authorized to work in the United States
• Strong communication skills
• Prior experience in a customer-facing or field service role

Nice to have

• Bachelor’s Degree in Mechatronics, Electrical Engineering Technology, Mechanical Engineering Technology, Robotics or related technical field
• Experience in automation, robotics, or warehouse operations
• Experience working on AC and DC electrical systems, specifically 480VAC systems
• Familiarity with industrial robot arms (KUKA, Fanuc, or similar)
• Familiarity with PLCs, HMIs, or servo/motor drives
• Familiarity with Jira or other ticket management system
• Familiarity with software systems especially Linux and ROS, as well as with command line interface

About the company

Contoro Robotics is a fast-growing startup headquartered in Austin, TX, that solves labor challenges through advanced robotic solutions. The team works in robotics, AI, and logistics to transform the supply chain industry.