Conveo

Research Impact Lead - SF

San Francisco. Posted 4 months ago

The role

You will own a portfolio of enterprise accounts from onboarding through expansion. You will drive adoption, build relationships with senior stakeholders, and help clients become power users of the AI research platform.

What you will do

  • Own a portfolio of enterprise accounts from onboarding through expansion
  • Run onboarding including use case mapping, stakeholder training, and first-project coaching
  • Drive adoption across the client organization
  • Build deep relationships with senior stakeholders at the VP/SVP level
  • Travel to clients regularly
  • Generate advocacy through testimonials, references, and introductions
  • Partner with sales to identify and drive expansion opportunities

Required qualifications

  • 3+ years of experience in consulting, SaaS customer success, account management, or a similar client-facing role
  • Outgoing and energetic
  • Thrive in front of clients and build trust quickly
  • Think in business outcomes, not feature checklists
  • Intense
  • Willingness to travel to clients

Nice to have

  • Research experience

Benefits

  • Direct access to founders and senior leadership
  • Meaningful equity (stock options)
  • Quarterly team off-sites

About the company

Conveo is an AI research platform enabling fast, affordable, and high-quality consumer / B2B research. Global brands like Unilever, Google, and P&G use their AI video interviewer to generate insights.