Account Manager / Key Account Manager (m/w/d)

The role

You will manage a book of 70 to 90 general contractors, real estate developers, and planners. You will ensure successful activation, renewals, upgrades, and cross-selling through negotiations with management, purchasing, and calculation departments.

What you will do

• Manage a book of 70 to 90 general contractors, real estate developers, and planners
• Ensure successful activation together with the consulting team
• Secure renewals and expand usage and contracts
• Negotiate renewals, upgrades, and cross-selling with management, purchasing, and calculation
• Monitor all contract deadlines for the next twelve months
• Maintain a weekly forecast
• Identify and address warning signs like declining usage or lost key users

Required qualifications

• Around 2 to 3 years in Account Management, Customer Success, or Sales in a B2B environment
• At least one year with own responsibility for existing customers and revenue
• Verifiable results in renewals, upsell, or cancellations in recent periods
• German at native level
• For Key Account Manager: 3-5 years experience with corporate groups or group customers, multiple decision makers, and longer deal cycles

Nice to have

• SaaS experience
• Good English
• Experience with construction, real estate, or Vertical SaaS

Benefits

• Clarity: own book, clear goals, direct influence on results
• Support: own consulting team for onboarding
• Development: progression to Key Account Manager or Team Lead, regular 1:1s, development talks, and open feedback culture
• Permanent contract
• Modern equipment
• Company and team events, online and offline

Before you apply

• Kennenlernen mit unserem Head of Customer Success (45 Minuten)
• Gespräch mit unserer Geschäftsführung / CRO (30 Minuten)
• Case Study an einem realistischen Kundenfall, dazu ein Gespräch mit Kolleginnen und Kollegen aus dem Team
• Referenzgespräch

About the company

Cosuno was founded in 2019 in Berlin and is financed by Cherry Ventures and Spark Capital with over 40 million euros. The company uses AI to replace emails, Excel tables, and scanned PDFs in the construction industry.