Campfire

Integrations Specialist

San Francisco. Posted a month ago

The role

The Integrations Specialist sits on the Implementation team and owns the customer-facing side of integrations. You will set up connections between Campfire and customer systems, troubleshoot issues, and provide feedback to Product and Engineering.

What you will do

  • Partner with Implementation Managers to set up integrations between Campfire and customer ERP/GL systems, banks, payroll providers, and data warehouses
  • Configure and enable existing integrations and data connections for customers
  • Troubleshoot integration issues like sync failures, mapping errors, and connectivity problems
  • Serve as the point of contact and escalation resource for integration issues
  • Validate data accuracy after setup and during ongoing syncs
  • Document common integration issues, setup steps, and troubleshooting playbooks
  • Gather and synthesize feedback on integration gaps to advocate for fixes and roadmap improvements
  • Represent the Implementation team and customers in Product/Engineering discussions

Required qualifications

  • 3+ years in an implementation, integrations support, or technical customer-facing role at a B2B SaaS or fintech company
  • Comfortable reading and reasoning about APIs, webhooks, and data mapping
  • Working knowledge of accounting/GL concepts or the ability to learn them quickly
  • Familiarity with ERPs (NetSuite, QuickBooks, Sage Intacct) and hands-on experience with CRMs, spend tools, billing platforms, payroll providers, or bank feeds
  • Comfortable with SQL and structured data (CSV/JSON/XML)
  • Strong troubleshooting instincts
  • Clear written and verbal communication
  • Able to manage multiple concurrent integration setups in a fast-paced, high-growth environment

Nice to have

  • Experience with iPaaS/integration tooling (Workato, MuleSoft, Boomi, Zapier, or similar)
  • Background in accounting, finance, or consulting (CPA or CPA-track a plus)
  • Experience with bank connectivity or treasury data feeds
  • Prior experience at a high-growth startup or an implementation-heavy SaaS company
  • Experience working cross-functionally with Product or Engineering teams

About the company

Campfire is a next-gen core accounting platform built for modern mid-market finance teams. The company helps teams close fast and scale through automation-driven solutions that replace legacy ERPs.