Customer Support Manager

About the job

As a Customer Support Manager at Campfire, you will be a frontline champion for our customers — ensuring fast, thoughtful, and high-quality support across technical and accounting-related needs. You will own complex support cases, build deep product expertise, and help shape the foundations of our support motion as we scale. You will work closely with Product, Engineering, and Customer Success to turn customer feedback into better product experiences and continuously improve how we support our users. This role is ideal for someone who loves problem-solving, thrives in fast-growing environments, and wants to grow into leadership over time. KEY RESPONSIBILITIES CUSTOMER SUPPORT DELIVERY - Own…